Your Customers Are Using Multiple Devices; You Should, Be, Too, With Omni-Channel Marketing. Posted byGabriel Shaoolian January 4, 2019 Leave a comment on Your Customers Are Using Multiple Devices; You Should, Be, Too, With Omni-Channel Marketing. The Walt Disney Company, Ticketmaster and J. Crew all use this marketing strategy. Here’s how you can emulate their model.