WhatsApp Business launches the new ‘Collections’ feature to organize your products and make shopping easier. See how it works. Posted byEntrepreneur en Español October 21, 2021 Leave a comment on WhatsApp Business launches the new ‘Collections’ feature to organize your products and make shopping easier. See how it works. The new ‘Collections’ feature in WhatsApp Business streamlines the sales process, makes it easier to find products and improves the customer experience. Here we tell you how to implement it.