The Majority of Small-Business Owners Rely on Word-of-Mouth Referrals. Here Are 3 Ways to Get Them. Posted by October 16, 2017 Leave a comment on The Majority of Small-Business Owners Rely on Word-of-Mouth Referrals. Here Are 3 Ways to Get Them. Is it in your control as a business owner to increase the number of referrals you receive on a monthly basis or is it luck of the draw?