Customers Don’t Care About Your Product’s Bells and Whistles. Here’s What They Really Want to Hear. Posted byKevin Leyes May 13, 2021 Leave a comment on Customers Don’t Care About Your Product’s Bells and Whistles. Here’s What They Really Want to Hear. With the emergence of drop shipping, many sellers have stopped accumulating in-depth product knowledge. But knowing your products inside and out is just as important as ever.