Category archives: Customer Service

The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of.

Set yourself apart with great customer service.

There’s no better way to grow your business than solid, reliable customer service.

You’ll get much better results improving your service that you will cutting your prices.

Get the people who know what your customers want and need — your customer service team — more involved in company decisions.

Good customer service requires more than just saying ‘thank you’ to your online customers.

Even with the latest tech, Make sure that your customer experience does not become become impersonal and cold.

How Zappos creates a customer-obsessed culture — and you can, too.

The job is uniquely suited for giving new employees knowledge and skills that will enable them to succeed at their company. Here’s how.

Customer support isn’t just a growth driver — it’s the growth driver.