It’s all about being interactive and intimate with clients and understanding their concerns.
Category archives: Customer Service
3 Strategies to Improve Your Customer Service Experience
Three tips that can help you retain and form relationships with your customers.
The Secret to a Successful Business Is Happy Customers
Have happy customers and you’ll increase your likelihood of success.
This Mindset Can Help You Get the Most Out of Your Customer Service Strategy
Think beyond just your product or service’s benefits.
How to Find the Best CRM for Your Franchise
Find the software that will keep you — and your customers — happy.
Does Your Startup Need a Competitive Advantage? Here Are 4 Things That Every Consumer Craves
Fulfilling customers’ needs and desires should always be job No. 1 for your business.
This Simple Shift in Focus Will Help You Attract (and Keep) More Customers
Sometimes, it can help to “think small” in order to achieve big things.
3 Counter-intuitive Customer Service Lessons Entrepreneurs Should Learn
How a bad experience at a self-styled “luxury” Sydney hotel reminded me of the most important customer service lessons for small business owners and entrepreneurs.
3 Counter-intuitive Customer Service Lessons Entrepreneurs Should Learn
How a bad experience at a self-styled “luxury” Sydney hotel reminded me of the most important customer service lessons for small business owners and entrepreneurs.
9 Secrets to Having World-Class Customer Service
Hint: It starts with your people.