Category archives: Customer Service

The purchasing public was pumping up their platform BEFORE the pandemic.

This $20 course could change your business.

Your business would be nothing without your customers. Hold up your end of the bargain by putting their needs first.

How to avoid the problems that come with online customer service.

Chatbots bring ease and efficiency to your customers and your business.

Get feedback in your customers’ own words

Learning why your customers become unhappy teaches how you can improve the customer experience and build loyalty.

Learning why your customers become unhappy teaches how you can improve the customer experience and build loyalty.

"How they make you feel" is the most important factor in deciding whether or not a person will buy from a certain company again.

The pandemic isn’t slowing the shift to digital — it’s accelerating it.