Category archives: Customer Engagement

Customers can buy what you sell elsewhere, so show them courtesy, respect and gratitude for choosing you.

Customers expect access to you any time of day. These tips can help you pay attention at all times without burning the candle at both ends.

Put your best foot forward with new and existing customers.

The more you are willing to help people without the hard sell, the more likely they are to trust you enough to buy from you.

Find an audience before you invest time, money and energy.

You’ll make the sale based on price, quality and whether the buyer feels appreciated.