Category archives: Client Relationship Management

Before you decide to start a new client relationship, make sure you offer what the potential partner actually wants or expects.

Not every client is right for you. Here are 10 warning signs you can spot early to prevent future client tantrums and headaches.

Focus on relationship-building strategies and developing trust with your clients to generate long-term results.

The customer isn’t always right, and you should confront them when they’re wrong.

When you strengthen your relationships with existing clients, it increases the likelihood of repeat business and referrals, which sets you and your business up for long-lasting success. 

Sometimes, the adage that “the customer is always right” just doesn’t apply anymore.

This is how to make sure your event stands out from the crowd.

A great idea might attract customers, but trust will make them loyal.

Not everyone likes to chitchat in business, but here’s why small talk is important, and what to do if you hate talking about traffic, weather and kids.

Entrepreneurs don’t have time to wait for fall.