Category archives: Chatbots

Chatbots have become increasingly popular as messaging applications have become the way brands reach consumers.

Unless you want to get passed by, it would be in your best interest to position yourself for success.

Customer service agents say they look forward to bots answering routine questions so they can deal with tougher customer problems.

Chatbots are an efficient and cost-effective way to make a name for your organization on social media.

Bots are the smartest addition to your marketing team available.

Chatbots bring powerful AI capacity capable of boosting sales and reshaping marketing.

Some 1.4 billion people a year interact with chatbots. Why aren’t your customers among them?

External-facing assistants, also called customer service chatbots, are the most common types of enterprise bots.

Customers are impatient but chatbots are tireless.

Enterprise chatbots solutions are changing the way we communicate and interact.