Category archives: Chatbots

Adding a chatbot to your website to guide shoppers through the buyer’s journey is actually not difficult.

What’s the difference between a chatbot and a genie in a bottle? The chatbot is easier to use, is more engaging, and provides a better ROI if you use it in these 4 ways.

Discover why consumers and job seekers might just be nicer to chatbots than their fellow humans.

Use bots to take care of the tedious tasks of hiring, and use humans to handle the trickier ones, like cultural fit.

We humans are emotional, visual creatures who communicate with body language and subtle cues. When will our bots be like this, too?

Whenever a user can’t figure out how to use your service, a chatbot will be there to patiently help — day or night.

The buzz died down, but chatbots are still an amazing tool.

No, they’re not sci-fi robots. They’re computer programs that interact with your customers and earn you sky-high approval ratings.

Chatbots are the future of office communication.

Chatbots have transitioned from tech novelty to indispensable business tool.