Category archives: Artificial Intelligence

Gathering data and processing purchase signals is one thing, understanding context is another.

Customer acquisition costs money. Did you know that AI is making lead generation cheaper?

In the near future, the AI behind voice services probably will mean that humans in very repetitive customer service roles will be liberated.

“Effortless” is the point of AI, whether it’s being used in human relations, time management, customer service or portfolio management.

Venture capitalists are eager to invest in startups making innovative use of artificial intelligence.

OpenAI’s win was immediately hailed by Elon Musk as an achievement bigger than Google DeepMind’s win in the ancient game of Go.

Technology is changing the day-to-day sales rep routine.

OpenAI has been hard at work on a bot capable of beating top professional players at Dota 1v1, and on Friday, it succeeded.

First generation robots worked in factories. Second generation robots are preparing for white-collar profession. Sort of like people.

You can’t replace a human interaction, but you can supplement it with these tips.