Brandon Gardner has a long history in customer service, so it made perfect sense to use that expertise when he bought SoCo Taphouse in San Angelo, Texas in 2015.
Author archives: Emily Washcovick
Using Customer Behavior to Maximize Your Online Presence
We know that digital presence is a critical part of business strategy, but how can business owners and marketing managers ensure that their plans are effective?
The Beauty of Patiently Developing Brand Awareness
Business owner Kristin Near’s successful strategy has sparked stellar customer referrals and online reviews, keeping her in business for eight years and counting.
Business Owners Make a Strong Case for Responding to Online Reviews
In this episode, hear from several business owners about how they use online reviews to strengthen their business practices, boost morale, and encourage customers to return again and again.
Putting Mental Health On The Table with Skull and Cakebones
For most business owners, your business is you—and you are your business. With identities intertwined in business plans and goals, setting boundaries between your work and personal life is a challenge.
Duran’s is the Best Prescription for a New Mexican Food Craving
Duran Central Pharmacy has been around more than 80 years, but it’s more than just a place to pick up a prescription.
Building an Emotionally-Invested Customer Base
Combining his passions for dogs and art, Josh White has created a unique dog grooming salon that keeps customers coming back
Building Competency as a Boss While Growing a Business
From the physical environment to interactions with employees, the Uncommon Closet experience is intentionally inclusive. Business-owner Korri has created a tailoring shop that is welcoming to all.
The Secret to get Business Blooming From a New York Florist
In this episode, hear from Starbright Floral Design owner Nic Faitos on how nearly 30 years into his business he’s still having fun and finding unique and creative ways to work with clients and celebrate flowers.
Sometimes Change is the Best Ingredient in Small Business Success
Picking just one thing and doing it well can turn around an entire business.