This 8-Figure Business Didn’t See Growth Until It Stopped Focusing on the Founder and Started Focusing on the Customer Posted by July 2, 2018 Leave a comment on This 8-Figure Business Didn’t See Growth Until It Stopped Focusing on the Founder and Started Focusing on the Customer Kaelin Poulin founded LadyBoss after her own personal weight loss struggles, but becoming customer-centric helped her find business success.