Category archives: Online Reviews

It only takes one harsh review to scare off an untold number of potential customers. How you respond will make all the difference.

If you’re not already utilizing customer reviews online, you should be. Here are six simple ways to do that.

Do you even ask your customers for reviews? Because there’s a good chance you won’t get what you don’t ask for.

Having negative online reviews about your site is not the same as having ‘bad’ reviews. This writer explains the difference.

Taking the time to respond to all reviews, both good and bad, will improve your business image in the long run.