It’s your buyers who make a product successful (or not), so involve them!
Category archives: Customer Feedback
Can Customer Reviews Help Scale Your Business? This Tool Helps You Find Out.
Improve your customer experience easily with Feedbackly.
Growth Hacking With Customer Feedback
Seven tips for using surveys to unlock startup growth and innovation.
Your Customers Have Questions. But Are You Actually Listening?
One CEO this contributor knows spends two weeks a year in his company’s call center, talking to customers directly.
There’s No Guarantee Sudden Startup Success Will Last. Here’s What You Need to Do to Achieve Long-Term Growth.
To sustain success, focus on your customers.
Are You Listening to Your End Customer? Here Are 5 Reasons Why You Should Be.
As an entrepreneur, you have to lead, but sometimes you have to listen as well.
How to Really Hear and Use Customer Feedback
Listening to criticism pays off big time. Here’s how to identify — and encourage — the customer love that makes brands flourish.
To Move Quickly and Solve the Right Problems, Leaders Need to Ask Better Questions
Asking better questions doesn’t just drive innovations, it can also build expertise in your team by setting an important expectation.
What Tech Companies Such as Snapchat and Their Users Should Remember When Updates Cause Outcry
It seems that every time a major tech platform introduces a new feature or redesign, people get mad.
3 Things You Can Do to Get Your Customers Gabbing
Word of mouth is right down the street, at the corner of Extra Mile and Hard Work. Meet you there?