Category archives: Crisis Management

A step-by-step gameplan for when your company is in the news for the wrong reasons

Six reputation management lessons you can learn from GitLab’s mistake.

Is your company prepared for a brand crisis?

Don’t be the next Wells Fargo. Do be the next Skittles. Here’s how.

Mylan’s crisis response to high EpiPen prices is focused on an important goal: changing the national conversation on health pricing.

Four-day analysis of news stories and social media posts show Ryan Lochte’s tactical response to scandal was, relatively, successful.

Having an airtight crisis response plan in place can help mitigate even the worst disaster.

Bad vibes are intangible but you can feel them. Changing the mood can change the course of your business.

No business is immune to experiencing a crisis, but how a company responds determines if it can weather the storm or not.

Honesty and transparency are vital for success. Don’t let your customers hear from somebody else that you’ve sold them a work in progress.