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    Author archives: Jonathan McDonald

    The Government Is Not Immune to Account-Takeover Fraud, and That Could Be Trouble for You and Me

    Agencies need to develop and implement risk-mitigation strategies to protect their constituents.

    Posted byJonathan McDonaldNovember 24, 2021Posted inMusic Industry News, SecurityTags: Business, Industry, Music, News, The Talking Fern, TTFLeave a comment on The Government Is Not Immune to Account-Takeover Fraud, and That Could Be Trouble for You and Me

    How Technology Can Improve CX for Government Services

    In order to ensure citizens get the help they need, the government needs to follow the example of business and start putting their customer experience first.

    Posted byJonathan McDonaldApril 10, 2021Posted inMusic Industry News, TechnologyTags: Business, Industry, Music, News, The Talking Fern, TTFLeave a comment on How Technology Can Improve CX for Government Services

    2020 Exposed Cracks in America’s Supply Chains. Here’s How We Learn From It.

    By studying shortcomings, we can become stronger, faster and more resilient.

    Posted byJonathan McDonaldFebruary 12, 2021Posted inMusic Industry News, News and TrendsTags: Business, Industry, Music, News, The Talking Fern, TTFLeave a comment on 2020 Exposed Cracks in America’s Supply Chains. Here’s How We Learn From It.

    How to Identity Proof in an Increasingly Virtualized World

    The pandemic has only accelerated the migration online, necessitating more sophisticated identity proofing than ever before.

    Posted byJonathan McDonaldJanuary 28, 2021Posted inMusic Industry News, TechnologyTags: Business, Industry, Music, News, The Talking Fern, TTFLeave a comment on How to Identity Proof in an Increasingly Virtualized World

    The Role of Contact Tracing in Keeping the Curve Flat

    When done effectively, it can lead to reopening of businesses and increased economic activity.

    Posted byJonathan McDonaldOctober 21, 2020Posted inMusic Industry News, News and TrendsTags: Business, Industry, Music, News, The Talking Fern, TTFLeave a comment on The Role of Contact Tracing in Keeping the Curve Flat




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