The Global Director at London Stock Exchange Group explains how to best resonate with both customers and employees.
Author archives: Dennis Geelen
How to Battle Boredom and Indifference
Starting a business is not the goal. Overcoming indifference is the real objective.
Could Your Company Be More Customer-Centric?
Providing great customer service isn’t good enough anymore. Successful brands need to be fanatical about understanding their consumers and solving their trickiest problems.